Webroot Endpoint Protection

We evaluated End-Point Security option several years ago and based upon a trial period of using Webroot we implemented to replace Kaspersky after we had experience a ransomware attack which brought down our server. We also upgraded our firewall and changed from Microsoft Outlook to Google Workspace which has provided us improved security from spam emails.
Webroot protects about 20 user end-points including desktop and laptop computers. We also implementation DNS protection.
Although somewhat of a challenge to get the system configured (required Webroot assistance) we really have not had any issues with the solution over the past few years. Once Webroot was acquired by OpenText the support has dropped down a notch. A little harder to speak with an real person. Tutorial video and submitting tickets is their preferred method of providing support.

We are a managed services provider and we have chosen Webroot as our endpoint protection of choice for our clients. We install Webroot Business Endpoint Protection on all of our client endpoints, including servers, desktops, laptops, and tablet computers. We also manage those endpoints through the Webroot partner portal and have set up many of our clients with their own portal to manage their devices and Webroot licenses themselves.

We chose Webroot because we were having issues with our previous endpoint solution taking up too many system resources and not catching enough of the threats that were known to the industry. Webroot endpoint does not impact system resources and does a very good job of stopping threats and protecting our endpoint computers. We are very pleased with the performance and the level of support Webroot provides our engineers when necessary.

It is being used on workstations across our entire organization. It was used more in depth at my previous employer(MSP) and is where I interacted with it the most. We were able to silently install on computers that were missing Webroot which could automatically license and poll to the cloud. This was great in the fact that we didn't have to big the end user, we just had to wait for it to show in the cloud admin console. As an admin you have complete control and can even go as far as to not allow the end user to open and see the Webroot client interface. Since we had an overview of all Webroot clients from the cloud, we were able to proactively see viruses or threats before they caused major harm on the computer. As for the servers you were able to turn off certain features if you felt it would interfere with the performance or programs running on them. There are some helpful tools that you can use if the client is on a workstation. For example you can send a command to reboot the computer with no interaction. It runs mostly on it's own and is my favorite Antivirus to use.